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SERVICES
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Serviços
Bilingual attendants to help you find faster the store or service you are looking for.
1º Piso

Information
Information
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Strollers available for circulate inside the mall. Local: Costumer Service, G2 floor.
Strollers Available
Strollers Available
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All the comfort for you and your kid. Diapering place and feeding with highchair. Local: 3rd floor.
Baby Changing Room
Baby Changing Room
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Bathrooms designed for small children, with total privacy. Local: 3rd floor.
Family Bathroom
Family Bathroom
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Customer Service. Local: G2 floor. CALL CENTER: +55 21 2122 8070
Customer Service
Customer Service
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Working hours: Monday to friday from 10am to 10pm. Saturday from 10am to 5pm. Local: G2 floor.
Post Mail Office
Post Mail Office
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Exclusive valet service. Local: 4th floor / G1.
VIP Parking
VIP Parking
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Taxi service at Lauro Muller, Lauro Sodré Street’s and Av. Carlos Peixoto. Local: 1st and 4th floor / G1.
CAB
CAB
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Available for withdrawals and payments at Banco do Brasil, Bradesco and Itaú. Local: G4 floor.
ATM
ATM
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Local: Piso G3 0800-978-2336.
Federal Police
Federal Police
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Local: Piso G4
(21) 2275-5656 City Hall Service Branch.
City Treasury Office
City Treasury Office
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Location: main entrance (near Santa Terezinha Church).
Bike Rack
Bike Rack
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Gymnastics, pool, fightings, fitness. 4th floor.
GYM
GYM
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RIOSUL x Cardeal Arcoverde (Copacabana). Working hours: Monday to Saturday from 10am to 10pm and Sundays from 12pm to 9pm. Buses every 30 mins at the main entrance.
Free Subway Shuttle
Free Subway Shuttle
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Wheelchairs available for circulate inside the mall. Local: Costumer Service, G2 floor.
Wheelchairs Available
Wheelchairs Available
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Wheelchairs available for circulate inside the mall. Local: Costumer Service, G2 floor.
Wheelchairs Available
Wheelchairs Available
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Special bus for guests staying at promenade hotels.
Free Hotel Shuttle
Free Hotel Shuttle
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The sector of Lost Property is in our Costumer Service, G2 floor.
Lost Property
Lost Property
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In the public telefones – 1st floor.
Hearing Impaired Phone
Hearing Impaired Phone
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Next to the information desk – 1st floor and next to the elevators – 2nd, 3rd and 4th floors.
Public Telephones
Public Telephones
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In Cidade Animasom, children can have fun in many activities! Local: G2 floor.
Children's Recreation
Children's Recreation
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Repair and maintenance services of Apple (Iphones, Ipads and Ipods) and Samsung (some models) devices.
IDream, Floor 4-D35. Phone: 2543-2914
Mobile Repair
Mobile Repair
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